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Strategic Planning - Strategic planning will help you create a bold vision for the future, strengthen new partnerships, forge creative and innovative linkages between stakeholders, and ultimately better address the needs of older adults in your community. A community-wide strategic planning process will benefit from the wisdom of a diverse array of participants and ensure greater likelihood of success.
Inclusion & Diversity - Including older adults and caregivers is crucial to growing and sustaining successful community partnerships. It is especially important to seek participation from traditionally excluded groups such as those defined by race and ethnicity, low income, lack of English language proficiency, and sexual orientation. While many factors can challenge a partnership’s efforts to embrace diversity and build productive relationships, receiving input from a broad array of community members helps to ensure equality in decision making and leads to long term care and supportive services that are more responsive to a community’s diverse needs.
Fiscal Strategies - Developing a fiscal strategy is an important and challenging part of improving the system of long term care and supportive services for older adults in your community. The array of funding options requires that community partnerships be strategic in their aims. This area of the Resource Center reviews relevant funding sources and provides resources to help you make the most of them.
Communications - Have you ever thought about how many times a day someone tries to influence you to think a certain way, to buy a certain product, to support a cause or to change your behavior? These days there are so many ways to reach you—from cell phones and Palm Pilots to instant messaging, cable TV and customized publications—that a reasonable reaction is to simply tune everything out. It’s a world of sound and fury.
Evaluation - While the success of a community partnership may seem self-evident, a systematic evaluation holds members to a higher standard, revealing more than what we see with the naked eye. This section offers an introduction to evaluation. It covers the basic principles of evaluation design and implementation, as well as some topics likely to be important for community partnerships working to improve long term care and supportive services.
Partnership Evolution - A partnership generally consists of multiple organizations and individuals working together under a common vision. Who will be in the partnership varies from community to community, yet the purpose is universal: to create a mutually beneficial and well-defined relationship to sustain results that are not possible alone.
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> Strategic Planning

Strategic Planning

What is Strategic Planning?

Strategic planning will help you create a bold vision for the future, strengthen new partnerships, forge creative and innovative linkages between stakeholders, and ultimately better address the needs of older adults in your community. A community-wide strategic planning process will benefit from the wisdom of a diverse array of participants and ensure greater likelihood of success.

When a community conducts strategic planning they determine what they want to achieve and how they will achieve it. The key parts of this process include forming a planning group, gathering information, identifying priorities, determining strategies, and defining plans to achieve desired change.

A Strategic Planning Model

This section of the Resource Center is structured around a strategic planning model that may be helpful to community partnerships new to the process. Key ideas are presented, accompanied by tasks and tools designed to assist communities in implementing these key ideas. While this section of the Web site progresses sequentially through the planning model, readers with greater familiarity may want to go directly to their topic of interest.

The model suggests a five-step process:

  1. Getting Started: determining a governing structure for the planning effort 
  2. Shared Vision: forming a shared vision that will guide planning 
  3. Information Gathering: collecting data and assessing resources
  4. Priorities & Planning: determining priorities and initiating planning
  5. Measuring Impact: evaluating the planning effort

Each of the five steps contains multiple components. Each component is introduced by a brief discussion of inherent issues and processes, and includes tips and cautions that offer practical suggestions to help communities along the way. Information and assistance in completing these components can be found in the All Resources page for Strategic Planning.

Strategic planning is not as linear as the five steps suggest. For instance, you don’t need to start at Step 1 if you have already addressed governance issues; however, you may want to revisit governing structure and vision periodically as you progress through the planning process.

Strategic planning is an ongoing process, and the formation and Email us your suggestionsimplementation of one plan is the beginning of another. As an evolutionary experience, your pattern of successes and failures in improving systems in your communities will be the basis for new focus, realigned partnerships, and building momentum toward new initiatives. Don't be stymied by thinking you need to figure everything out before you can act.

Key Elements of the Model

This model will help you create a comprehensive strategic plan that is organized around three interrelated elements: focus, alignment, and momentum.

To view a graphic representation of the model, click on the picture below. Note the arrows, designating a feedback loop between steps, illustrate that the planning process is dynamic and interactive.

Strategic Planning Model

Focus: Getting the players, process and vision clearly articulated is just as important as getting the plan right. A focused, cohesive, well-organized group will be crucial to your success. Reach out to new agencies and individuals to expand the partnership, and then work to communicate and decide things together. Create a vision of the future that is clearly articulated, easily understood, energizing, and realistic.

Alignment: Aligning all of the varied information and perceptions of your community’s existing resources will facilitate building a cohesive profile of your community’s needs, strengths, weaknesses and challenges. Guidelines for setting priorities and crafting the details of a strategic plan are essential for selecting and mapping your path to change and improvements.

Momentum: Once you have focused the players and aligned the information, the continuing commitment of your partnership is essential. The last element of the model presents the concepts and approaches communities can use to establish measurable results and ensure that the momentum of the work continues to bring about changes in your community. Initial plans may change and the recognition of this by partners improves the likelihood for success. Communicating successes to the partnership and the community will reinforce the effort and create opportunities for expanding the partnership’s work.



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Getting Started
Before you can create a community-driven strategic plan, you will need to lay the groundwork for how the plan will be developed. This includes agreeing on ground rules, creating a mission statement, getting community buy-in, determining a governance structure, defining roles and responsibilities, and developing internal communications.


Shared Vision
Visioning is critical in both the operation of a successful community partnership and in the development of a community-wide strategic plan. Vision statements embody a group’s common thinking about the desired outcome; they reflect what the community wants to become. Your vision tells you what the successful implementation of your strategic plan will look like.
Information Gathering
A successful strategic plan is based on sound information about: the community’s long term care and supportive services system; the needs and preferences of older adults; the capacity, resources and commitment of the community and partnership; and options for system change. This section provides communities with tools to help gather data.
Priorities & Planning
After strategic information has been gathered about the community’s long term care and supportive services system—including the needs and preferences of older adults—it is time to analyze the information, set priorities, develop strategies and create the plan.
Measuring Impact
The strategic planning model featured here emphasizes three keys to an effective community partnership: focus, alignment and momentum. Focus refers to creating a clear vision and value system, and setting specific objectives. Alignment means ensuring that partnership initiatives match community needs. Momentum is implementing—and sustaining—partnership efforts over time, with the goal of having a long term, positive impact.
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