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Strategic Planning - Strategic planning will help you create a bold vision for the future, strengthen new partnerships, forge creative and innovative linkages between stakeholders, and ultimately better address the needs of older adults in your community. A community-wide strategic planning process will benefit from the wisdom of a diverse array of participants and ensure greater likelihood of success.
Inclusion & Diversity - Including older adults and caregivers is crucial to growing and sustaining successful community partnerships. It is especially important to seek participation from traditionally excluded groups such as those defined by race and ethnicity, low income, lack of English language proficiency, and sexual orientation. While many factors can challenge a partnership’s efforts to embrace diversity and build productive relationships, receiving input from a broad array of community members helps to ensure equality in decision making and leads to long term care and supportive services that are more responsive to a community’s diverse needs.
Fiscal Strategies - Developing a fiscal strategy is an important and challenging part of improving the system of long term care and supportive services for older adults in your community. The array of funding options requires that community partnerships be strategic in their aims. This area of the Resource Center reviews relevant funding sources and provides resources to help you make the most of them.
Communications - Have you ever thought about how many times a day someone tries to influence you to think a certain way, to buy a certain product, to support a cause or to change your behavior? These days there are so many ways to reach you—from cell phones and Palm Pilots to instant messaging, cable TV and customized publications—that a reasonable reaction is to simply tune everything out. It’s a world of sound and fury.
Evaluation - While the success of a community partnership may seem self-evident, a systematic evaluation holds members to a higher standard, revealing more than what we see with the naked eye. This section offers an introduction to evaluation. It covers the basic principles of evaluation design and implementation, as well as some topics likely to be important for community partnerships working to improve long term care and supportive services.
Partnership Evolution - A partnership generally consists of multiple organizations and individuals working together under a common vision. Who will be in the partnership varies from community to community, yet the purpose is universal: to create a mutually beneficial and well-defined relationship to sustain results that are not possible alone.
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> Partnership Evolution > Sustaining Involvement

Sustaining Involvement

This is the 8th of 9 units of CPFOA’s Partnership Evolution

Additional resources to achieve your partnership’s desired impact abound in the community among stakeholders who may not be immediately involved with your collaboration. These key individuals—whether they are heads of agencies, elected officials, important business leaders or media personalities— influence not only one another, but other people and groups outside the partnership. And make no mistake: They have the power to help, or hinder, your effort over time.Managing Complexity

It is crucial to engage these outside stakeholders. And learning what their needs are and how to build win-win relationships with them, even when you may be at odds on some of the issues, benefits you both and improves your chance for success. 

All communities, from small and rural ones to large urban ones, are rich in resources. To tap them, you need to develop targeted strategies for approaching key stakeholders involved. Keep in mind that when these powerbrokers see your partnership’s progress toward community impact, they will likely do one of three things: contribute their assets, react neutrally or block the way.

That’s why building—and maintaining—relationships with outside stakeholders is so crucial. Sustaining stakeholder involvement is about building relationships, maintaining them and staying involved over the long-term. Be aware that the key stakeholders will change through the life of your efforts, so revisit who they are and how you need to approach them periodically throughout your work.

By using the tools in this unit, you will learn how to deal with the movers and shakers in your community. This section presents four essential strategies to sustain their involvement with the partnership and align your interests with theirs:


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Identify Key Stakeholders Who Can Contribute to the Impact You Want
Identify Key Stakeholders Who Can Contribute to the Impact You Want recommends you target each person you want to reach and immerse yourself in that stakeholder’s world. This section presents the 80/15/5 Rule for contacting stakeholders who are for you, those who are against your work or those who might be persuadable. It also suggests that the latter group—those who can most likely be persuaded to help—should be the primary focus of your outreach.

Put in Place Strategies for Involving Stakeholders or Preventing Them from Blocking Your Efforts
Put in Place Strategies for Involving Stakeholders or Preventing them from Blocking your Efforts outlines a six-step process of strategic thinking. By starting with a statement of what you want to achieve, this process gives you the means to learn key stakeholders’ opinions and self-interests and to incorporate those needs into you desired impact. The process also offers suggestions on who is the best person to approach the stakeholder.

Rephrase Your Desired Impact to Address Key Stakeholders’ Opinions and Self-interests
Rephrase Your Desired Impact to Address Key Stakeholders’ Opinions and Self-interests suggests ways to reach stakeholders by taking into account their needs. Moreover, this section offers two examples of how rephrasing a partnership’s desired impact could spur key stakeholders to become involved.

Help Stakeholders Achieve Their Goals Consistent Your Outcomes
Help Stakeholders Achieve Their Goals Consistent with Your Outcomes emphasizes that building a win-win relationship with stakeholders is crucial to sustaining the work of your partnership. This section also provides a step-by-step overview of how to manage stakeholder relations so that you and they are both winners over time.

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